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Documentation of accessibility observations for Deutsche Telekom – Mobilfunk & OneShop

1.3.1 Info and Relationships (A) Visual presentation of heading structure does not match code markup

Priority: Serious Low Page: Travel Mobil Optionen Observation Permalink
Observation Details

The visually presented heading structure of the page does not match the use of semantic HTML heading elements. The visually presented structure is as follows:

  h2 Travel Mobil Optionen - Basispakete
    h3 Travel Mobil Basic
    h3 Travel Mobil Basic World
  h2 Travel Mobil Optionen - Komfortpakete
    h3 Travel Mobil
    h3 Travel Mobil World
  h2 Ihre Vorteile
    h3 Sorglos und sicher reisen
    h3 Bequeme Vorbereitung
    h3 Bestmögliche Netzabdeckung
    h3 Günstig und einfach in Kontakt bleiben
  h2 Buchung
    h3 So einfach buchen Sie unsere Travel Mobil Optionen
      h4 Wunschtermin über die kostenlose Hotline buchen
      h4 Sofortbuchung über Kundencenter & MeinMagenta-App
      h4 Sofortbuchung per SMS
  h2 Alle Preisinformationen für Ihr Reiseland
  h2 Häufig gestellte Fragen zu den Travel Mobil Optionen
    h3 <!-- FAQ ITEMS -->

The programmatically determinable heading structure, using HTML heading elements is as follows:

h1 Travel Mobil Optionen - Basispakete
  h2 Travel Mobil Basic
  h2 Travel Mobil Basic World
  h2 Travel Mobil Optionen - Komfortpakete
  h2 Travel Mobil
  h2 Travel Mobil World
  h2 Ihre Vorteile
    h3 Sorglos und sicher reisen
    h3 Bequeme Vorbereitung
    h3 Bestmögliche Netzabdeckung
    h3 Günstig und einfach in Kontakt bleiben
  h2 Buchung
    h3 So einfach buchen Sie unsere Travel Mobil Optionen
      h4 Wunschtermin über die kostenlose Hotline buchen
      h4 Sofortbuchung über Kundencenter & MeinMagenta-App
      h4 Sofortbuchung per SMS
  h2 Alle Preisinformationen für Ihr Reiseland
  h2 Häufig gestellte Fragen zu den Travel Mobil Optionen
    h3 <!-- FAQ ITEMS -->

Observations for heading structure:

  • No heading exists to describe the whole page (main heading) – see 2.4.6 Headings and Labels

  • No heading is visually presented as main heading; if taking first heading as main heading, there would either be one more hierarchy level to every following heading or there would be multiple main headings

  • Heading "Buchung" has single sub-heading; sub-heading "So einfach buchen Sie..." does not add useful structure

Remediation Notes

Ensure, visually presented heading structure matches programmatically determinable heading structure by only using HTML heading elements for heading content and using HTML heading elements for all heading content.

Side note: This criterion does not specifically look at proper heading content (i.e. wordings, usefulness of headings). See 2.4.6 Headings and Labels for this.