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Documentation of accessibility observations for Deutsche Telekom – Mobilfunk & OneShop

8 issues found for 2.4.2 Page Titled

Apple Watch Familienkonfiguration (1 issues)

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Page title missing space

IoT-Verteilerseite (1 issues)

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Page titled "IoT" is about smartwatches for kids

Magenta TV Streaming Dienste Partner wow (1 issues)

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Page title does not include Magenta TV product name

Magenta Tarife Young (1 issues)

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Page title states "Studententarife", page states "Für junge Leute unter 28"

Mobilfunk Netzausbau (1 issues)

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Page titled "5G Netzabdeckung: Stand des Netzausbaus" but map includes Mobilfunk, Festnetz and Hotspot

Prepaid Tarife (1 issues)

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Page title is not reflected in main heading

Shop (1 issues)

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Page title does not match page content

Vertragsverlängerung (1 issues)

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Page title not optimal
Priority: Best Practice Unknown Page: Vertragsverlängerung Observation Permalink
Observation Details

The page title is "Vertragsverlängerung für Mobilfunkkunden | Telekom". While no failure of the success criterion, improvements are possible:

  • Page part "Vertragsverlängerung für Mobilfunkkunden" does not directly match the main page heading; if e.g. there is another "Vertragsverlängerung für ..." for something else, this should also be reflected in the main page heading

  • The vertical bar "|" sometimes is announced by assistive technology as "vertical bar"; using other symbols, usually not announced, could improve the page title even more

Remediation Notes

Replacing the vertical bar with a character, usually not announced by a screen reader. E.g.:

  • , – comma

  • … – ellipses typed as …

  • › – caret written as ›

Priority: Best Practice Low Page: Prepaid Tarife Observation Permalink
Remediation Notes

Ensure consistency of page title, main heading(, and ideally URL). This can also positively impact SEO.

Priority: Minor Low Page: Magenta Tarife Young Observation Permalink
Remediation Notes

Ensure consistency of messaging throughout URL, page title, main heading, and actual page content.

Priority: Minor Low Page: Magenta TV Streaming Dienste Partner wow Observation Permalink
Observation Details

Page is titled "WOW: Serien, Filme und Live-Sport | Telekom" which is not fully unambiguous. While the website part connects the service name to Telekom in a way, it is important to think about the page title might be the very first thing a user (e.g. screen reader user) gets to know.

Remediation Notes

The DAZN offer page is titled "MagentaTV Streaming-Dienste & Partner: DAZN | Telekom". As WOW is part of MagentaTV as well, parallel named pages would be ideal to keep consistency and make it as easy as possible for users to know where they are.

Rename page to "MagentaTV Streaming-Dienste & Partner: WOW | Telekom". Or even better, put the service name first:

  • "WOW bei MagentaTV: Serien, Filme, Live-Sport | Telekom"

  • "DAZN bei MagentaTV: Live-Sport | Telekom"

Priority: Minor Low Page: Mobilfunk Netzausbau Observation Permalink
Observation Details

While further page content is 5G specific, the interactive map includes Mobilfunk, Festnetz, and Hotspots. Adding more content is not a failure of the success criterion, so the criterion still is marked as passed. There could be however a more fitting title for the page.

Remediation Notes

Priority: Moderate Low Page: IoT-Verteilerseite Observation Permalink
Observation Details

Page title is "IoT: Intelligente Vernetzung im Alltag | Telekom" while the page's main content solely covers kids' smartwatches. The FAQ section holds some generic information about IoT but does not cover any connection of topic Internet of Things and the Telekom.

Using a page title that implies certain content without delivering the content on the page can become an issue for users of assistive technology.

Remediation Notes

Use an accurate description of page topic / purpose as the page's title. Either

  • change page title to a more accurate one like "Smarte Uhren für Kinder – Das Internet der Dinge bei der Telekom"

  • or structure the page content to include IoT content and moving kids smartwatch content to a sub-section

Priority: Moderate Low Page: Shop Observation Permalink
Observation Details

Page titled "Willkommen im neuen Telekom Onlineshop | Telekom" but main heading is "Mobilfunk-Tarife" and page content also only mentions tariffs.

The page title is usually the first information, users of assistive technology will get when visiting a website. Ensuring the page title accurately describes the contents of the page and only the page, is the easiest way to include users of assistive technology in the website's user experience.

Remediation Notes

Ensure, page title matches page content by using an appropriate page title like "Mobilfunk-Tarife im neuen Onlineshop | Telekom".

Priority: Best Practice Low Page: Apple Watch Familienkonfiguration Observation Permalink
Observation Details

This is not considered a failure, just a side note:

Page title "Apple Watch für Kinder| Telekom" is missing a space before pipe character. Ideally, to be consistent, the second part of the page title is automatically generated, reducing proneness to errors.