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Documentation of accessibility observations for Deutsche Telekom – Mobilfunk & OneShop

3.3.3 Error Suggestion (AA) Error suggestions messing on form inputs "Handyankauf"

Priority: Moderate Low Page: iPhone Erleben Observation Permalink
Accompanying Files
Observation Details

Handyankauf form input throws errors but known suggestions are not made.

  • Step 2: "IMEI ungültig" does not hint to specific format requirements (e.g. number of characters, as shown in label, omitting spaces, etc.)

  • Step 5: "Code/IMEI-Nummer ungültig." does not suggest Code/IMEI format requirements (compared to e.g. step 2)

  • Step 5: "Achten Sie genau auf die Buchstaben oder Nummern." is not accurate wording for input of IMEI number

  • Step 6:

    • "Der Vorname ist ungültig."

    • "Der Nachname ist ungültig."

    • "Die IBAN ist ungültig"

Remediation Notes

Ensure, all known error suggestions are displayed in error message or visible label.

Especially when arbitrary requirements are implemented (length minimum on "Vorname" and "Nachname"), display the requirements in the error message. Side note: setting these arbitrary requirements will exclude people.