Accompanying Files
Observation Details
Captions provided in the tutorial videos
"So verbinden Sie die Kidswatch mit Ihrem Smartphone"
"Erklärvideo zum Entkoppeln der Uhr"
are so-called open captions and as such are embedded in the video content of the video rather than closed captions that could be enabled / disabled by the user.
The provided open captions (white text on semi-transparent light orange background) do not meet general contrast ratios which makes perception more difficult.
While not a failure of this success criterion, the reason of providing captions is to include certain user groups. By providing captions with weak color contrast, those are then excluding other user groups.
Remediation Notes
This observation does not constitute a failure of the success criterion. Thus, these remediation recommendations can be read as a best practice guide / ideas to further improve accessibility of the given content beyond legal compliance. Options are:
Providing open (visually embedded) captions with strong enough color contrast (removing transparency, darkening the orange, or using a "footer" section in the visual content, providing strong enough color contrast)
Providing closed captions, as the user can enable / disable them and ideally can set preferences for their visual representation
The latter being a viable option as most of the needed captions are already provided as open captions and could be copied.