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Documentation of accessibility observations for Deutsche Telekom – Mobilfunk & OneShop

1.4.10 Reflow (AA) "Frag Magenta" popup flows out of viewport

Priority: Moderate Medium Page: Vertragsverlängerung Observation Permalink
Accompanying Files
Observation Details

The "Frag Magenta" chat bubble, when popping up on its own, flows out of viewport at 320px viewport width. Horizontal scrolling is not possible, making parts of the popup unreachable.

Remediation Notes

Either disable functionality to automatically popup the chat bubble or ensure reflow on it as well. The popup must not leave the viewport and its contents must reflow to be reachable even on 320px viewport width.